A Listen360 webinar on moving beyond traditional NPS reporting and turning customer feedback into actionable strategies that strengthen operations, improve retention, recognize and coach employees, and drive systemwide growth. Also covers listening beyond existing customers to new customers, cancelled customers, lost prospects, and employees across the full customer and employee lifecycle. Speaker: Maria Tomitz, Enterprise Customer Experience Executive.
Discover Industry Events & Experiences with Gerson Advisory Services — curated gatherings designed for franchise executives, founders, consultants, and supplier partners focused on networking, professional growth, and franchise ecosystem expansion. From leadership roundtables to educational forums and live workshops, our events bring together top franchise minds to exchange strategies and build meaningful industry connections. Stay updated on upcoming franchise conferences, VIP retreats, and collaboration opportunities that advance your brand and expand your professional network.
